Sparefinder.org (“Sparefinder”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Data Protection & Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Sparefinder is owned and operated by TPS E&P International Ltd.

For the purposes of data protection law, the Data Controller is:

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

• Name
• Email address
• Company name
• Enquiry or support messages
• Account registration details (if applicable)

3.2 Technical & Usage Data

• IP address
• Browser type and version
• Device type and operating system
• Time zone, location (approximate)
• Pages visited and interaction data

3.3 Uploaded Content

• Images of spare parts uploaded for identification
• Text prompts or part descriptions

Uploaded images are analysed by our AI system solely for identification purposes and are not used for unrelated profiling.

3.4 Cookies & Tracking

Please see Section 10 for details on cookies.

We process personal data only where we have a lawful basis under UK GDPR:

Sparefinder uses AI‑powered systems to analyse uploaded images and data for spare‑part identification.

• No automated decisions are made that have legal or significant effects on individuals.
• Human oversight is available upon request.
• AI processing is limited to the intended technical purpose.

We do not sell your personal data. We may share data only with:

• Cloud hosting providers
• Analytics and performance tools
• Security and fraud‑prevention services
• Payment processors (if applicable)

All third‑party providers are contractually required to comply with UK GDPR and maintain appropriate security measures.

Where personal data is transferred outside the UK:

• Appropriate safeguards are applied (such as Standard Contractual Clauses)
• Data is transferred only to compliant jurisdictions or providers

We retain personal data only for as long as necessary, including:

• Account data: for the duration of the account
• Uploaded images: temporarily for processing unless retention is required for service improvement (anonymised where possible)
• Legal and compliance data: as required by law

We implement appropriate technical and organisational measures to protect your data, including:

• Encryption in transit and at rest
• Secure cloud infrastructure
• Restricted access controls
• Regular security monitoring
• Protection of server IP addresses and credentials

Despite our efforts, no system is completely secure. We continuously improve our security practices.

Sparefinder uses cookies to:

• Ensure website functionality
• Improve user experience
• Analyse website traffic

You can manage or disable cookies via your browser settings. Where required, cookie consent is obtained.

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact: email@sparefinder.org

If you are unhappy with how we handle your data, you have the right to lodge a complaint with:

Sparefinder is not intended for use by individuals under the age of 18. We do not knowingly collect children’s personal data.

We may update this policy from time to time. Any changes will be published on this page with an updated revision date.